Welcome to GCC Cards Summit 2010

Delivery: Service Consistency Cultivates Customer Sustainability

The 2010 GCC Cards Summit reaches the heart of the business and brings together industry thought leaders to discuss, debate and develop key topical issues the sector is facing. With absolute focus on strategic content, the summit will help delegates and partners better understand the trends and opportunities, how to capture a share of this lucrative market, and how to maximise business profitability through more effective risk, marketing and business management strategies. The Summit will address the core issues and challenges with the ultimate aim of providing practical solutions to succeed and build sustainable competitive advantage from 2011 and beyond.

This year's Summit will focus on the Customer. During difficult times the customer always suffers in terms of service levels and product quality. Card issuers are now continuously looking for new ways to drive down costs yet deliver a higher quality service to customers - a very difficult, but important task. Customer are now in the driving seat and are demanding best products, technology, service and communication - second best simply will not do. is the cards industry and your Organisation ready to take on this challenge and deliver the results?

Our Speakers